- Business established: 2014
- Head office: Dagenham, East London
- Number of employees: 6
- Branches: 2
- Time working with Midland Lead: New customer
Steve Singh, owner and Managing Director of builder’s merchants Express Building Supplies, is one of Midland Lead’s newest customers, having only just launched his business in Dagenham, East London.
With trading starting in August this year, Steve ensured he was well stocked with Midland Lead’s machine cast lead, as well as ancillary products, including patination oil, lead fixing clips and lead sealant.
“I chose Midland Lead because I know the name well from working in the trade myself,” says Steve, who prior to starting his own business, enjoyed over 30 years working in the roofing and contracting industry.
“I started out as an apprentice bricklayer when I was 15, and as I progressed I learnt various skills, including working with lead.”
“Throughout my career, I have always known Midland Lead’s lead sheet for its quality and workability, so when I started my own business, there was only one lead supplier for me. Because I know the product well and have worked with it first hand, I feel confident both recommending and selling it,” he says.
While Steve is just starting out his business in East London, he is already well informed of what to look for in a good supplier. “The number one thing I value in a supplier is the quality of the product, and number two is service and knowledge,” he explains. “My contact at Midland Lead, James, has great know-how. His knowledge of the product and its uses means that I feel confident speaking to my customers about it.”
“There’s no point having a great product and not great service, and vice versa. The two must come hand in hand, and with Midland Lead, they do.”
Looking towards the future development of the business, Steve adds: “We have two branches at the moment and will be expanding to a third soon, with a fourth in the pipeline. We also have an eCommerce site on its way too.”